FTP details are requested when installing the theme/plugin.

            The issue is connected with file permissions/ownership. 

            Please edit wp-config.php file and add the following lines:

            define('FS_METHOD', 'direct');
            define('FS_CHMOD_DIR', 0770);
            define('FS_CHMOD_FILE', 0660);

            The screenshot shows where exactly it should be placed in the file:

            In case you still have issues, please provide me with your Wordpress username/password and FTP details in the support ticket. 

            Thank you!

            Updated: 10 Jan 2019 09:22 PM
            Help us to make this article better
            0 0